Mitel phones (previously named "Aastra") are of good quality and can be used with the @COM Business Manager like all other system phones we support from other manufacturers. The Mitel 6800 series is the successor of the famous 6700 series and through their experience the new models are now even more suitable for all personnel in your organisation. They are suitable for simple use just to make and receive calls, or extensive use such as operator purposes.
Supported Mitel 68xx phones
These Mitel 68xx phone are currently "Fully" supported
- Mitel 6863i IP phone
- Mitel 6865i IP phone
- Mitel 6867i IP phone
- Mitel 6869i IP phone
- Mitel 6873i IP phone
EOS = End Of Sale
EOL = End Of Life (This model no longer receives firmware updates)
Feature matrix
| Display |  6863i |
 6865i |
 6867i |
 6869i |
| Resolution | 4 lines graphical display (128 x 48 pixels) |
4 lines graphical display (128 x 48 pixels) |
Graphical display (320 x 240 pixels) |
Graphical display (480 x 270 pixels) |
| Color | Monochrome | Monochrome | Color | Color |
| Backlight | - | Yes | Yes | Yes |
| Keys / LED's | ||||
| Dedicated function keys | 9 | 13 | 15 | 12 |
| Programmable keys | 3 keys (pre-programmed) |
8 keys with LED | 6 soft keys with LED 20 max. assignable |
12 soft keys with LED 40 max. assignable |
| Optic call alert | Yes | Yes | Yes | Yes |
| Volume adjustment | Volume keys | Volume keys | Volume keys | Volume keys |
| Navigation element | 4-ways navigator | 4-ways navigator | 4-ways navigator | 4-ways navigator |
| Functions | ||||
| Call handling | 2 simultaneous | 9 simultaneous | 9 simultaneous | 12 simultaneous |
| Phonebook | Personal | Personal | Personal | Personal |
| Call history | Yes | Yes | Yes | Yes |
| Voicemail | Yes | Yes | Yes | Yes |
| Menu | Yes | Yes | Yes | Yes |
| USB support | - | - | Yes | Yes |
| Interfaces | ||||
| Network ports (Mbps) | 2x 10/100 | 2x 10/100/1000 | 2x 10/100/1000 | 2x 10/100/1000 |
| Headset jack | No | Yes | Yes | Yes |
| EHS** (wireless headsets) | No | Yes | Yes | Yes |
| Keypad M680i | No | Yes (max. 3) | Yes (max. 3) | Yes (max. 3) |
| Keypad M685i | No | Yes (max. 1) | Yes (max. 1) | Yes (max. 1) |
** EHS = Electronic Hook Switch (DHSG)
Note:
Since August 2014 the brand "Aastra" has been bought by Mitel", and the same applies to the product names.
Thus, you can encounter both brands on these phones, however they share the same techniques on the inside.
